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Warranty Policy
Our warranty periods on all products unless otherwise stipulated by the manufacturers are as follows:-

Batteries  6 Months
Data Products 6  Months on cables – No warranty on Software
Desk Charger    6 Months
Hands Free Car Kits  12 Months
Hands Free Portable Car Kits   12 Months
Hands Free Walk and Talks  6 Months
Phone Cases   Out of Box
Travel Chargers    6 Months
Vehicle Chargers  6 Months
Blue Tooth Headsets 6 Months

Please Note:
  • All warranty periods are those set by the Manufacturers and the terms of these warranties may be changed
    according to Manufacturer terms and conditions.
  • Warranty periods are calculated from the date of sale to the end user.
  • All warranty claims must be accompanied by the end-user’s Proof Of Purchase.
  • Items are considered out of warranty if they have been damaged in any way.
  • If the Celcom warranty sticker on the product has been removed or tampered with in any way, the warranty
    will be void on that product.(applicable to generic products only)
  • Items are only considered under warranty if they fail due to a manufacturing fault.
  • All faulty items will be repaired or swapped out and not credited at Celcom’s discretion.
  • Any products with physical or water damage are not covered by this warranty.
  • Should the product have no apparent damage (e.g. split cables, broken pins, torn stitching, etc) then the
    product may be returned to the point of purchase..
  • All products are to be sent to Celcom for assessment  and may not be swapped at Point of Purchase

ACCESSORY HELP LINE:
0860 001 444 or 011 357 8603
For general enquiries e-mail us at: enquiries@celcom.co.za
For dealer enquiries e-mail us at: sales@celcom.co.za

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